LP Global Jersey City Reviews: A Cautionary Tale

When planning our family's Spring Break vacation, we chose to book a luxurious two-bedroom, two-bath apartment in Washington DC through LP Global's Global Luxury Suites. Unfortunately, what ensued was a disastrous experience that left us feeling frustrated and disheartened.

The issues began when we arrived at the apartment, only to find that it was not what we had booked. Despite paying a premium for a small room further from downtown with promised amenities, we were greeted with none of these perks. Instead, we were told that our reservation was nonrefundable and offered only a partial refund.

Things took a turn for the worse when we realized that there were no other apartments available in the building to accommodate our family of five. We were informed that our only option was to stay at another property several miles outside of the city, which added an extra layer of inconvenience to our already frustrating experience.

The lack of organization and professionalism displayed by LP Global's staff was astonishing. When we arrived back at 5 pm, we were told that there were no other apartments available in the building and that we would have to stay at a different property. We were forced to beg the concierge for permission to store our suitcases and were told to kill some time before returning an hour later.

To make matters worse, we were informed that the apartment we had booked was no longer available because it had been painted that day and they needed to find us something else. As a family with two young children under 10 years old, this unexpected change in plans added to our stress levels.

Throughout the ordeal, LP Global's staff seemed unapologetic and matter-of-fact about their mistakes. It was clear that they were more concerned with saving face than making things right for us. We had to beg for simple accommodations like storing our suitcases and were treated like an inconvenience rather than valued customers.

As someone who travels frequently, I have never experienced a service as disorganized and unprofessional as LP Global's. While the building itself was immaculately clean and brand new, we only got as far as the lobby before being forced to abandon ship.

In conclusion, be warned: LP Global's Global Luxury Suites is not a company that can be trusted with your vacation planning. The lack of organization, poor communication, and unprofessional staff make it a disastrous experience waiting to happen.

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